Privacy Policy

This Privacy Policy describes how Happy Ring Solutions — a trade name (DBA) operated by Yongding Liu Digital ("Happy Ring," "we," "us," or "our") — collects, uses, and protects your information when you visit our website or use our AI Receptionist service. By using our website or service, you agree to the practices described in this policy.

We collect contact details that you provide directly to us — including your name, business name, email address, and phone number — for the purpose of scheduling demos and delivering our AI receptionist services. We may also collect billing details and any information you submit when signing up for or configuring the Happy Ring AI Receptionist.

We collect information automatically when you use our service, including call metadata, scheduling data, and technical usage data such as IP address, device type, and interaction logs.

We use the information we collect to:

• Schedule demos and deliver the AI Receptionist service;
• Process calls, book appointments, and qualify leads on your behalf;
• Communicate with you about your account, support, and updates;
• Send transactional and service-related SMS messages;
• Process payments and prevent fraud;
• Comply with legal obligations and carrier requirements.

By providing your phone number to Happy Ring Solutions, you consent to receive SMS text messages and voice calls related to your account and the AI Receptionist service. Message frequency varies based on your account activity and configuration. Standard message and data rates from your mobile carrier may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. To resume messages, reply START. For help, reply HELP.

We do not sell your personal information. We share information only with service providers and processors that help us operate the service (such as telephony carriers, calendar integrations, and payment processors), each under contractual obligations to protect your data. We may also disclose information when required by law or to protect our rights and safety.

We retain your information for as long as your account is active or as needed to provide the service. Call recordings and transcripts may be retained according to your configured retention settings. Upon account closure, we will delete or anonymize your data within a reasonable period, except where retention is required by law.

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may request removal of your data or opt out of communications at any time by contacting us at privacy@happyringsolutions.com. We will respond within 30 days.

To opt out of SMS messages, reply STOP to any message. To request deletion of your data, email us at the address above.

Our service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have done so, please contact us to have it removed.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by email. The "Last updated" date below reflects the most recent revision.